Delivery Charges

Cleanstore have opted to use DHL for the majority of our deliveries throughout the UK, Highlands and Islands. We have found that they offer the broadest range of service and can cope well with the demand of both home and business deliveries.

Standard Delivery

The normal service offered is 2-3 days, therefore normally all stock items that arrive by the internet, phone or fax before 3.00p.m will be dispatched for delivery the within 2-3 working days. Occasionally due to volume of work, especially after long weekends or holiday periods, it may take an extra day to be despatched. The cost of standard delivery will depend on the total order weight (if charged, please check your cart) (Zone A).

ZoneArea/DescriptionPostcodeCost £ (inc vat)
AEngland, Wales & parts of Scotland exc. Highlands & IslandsAll postcodes not listed below.Over £50 – Free
Under £50 - will depend on the total order weight
FOR ZONES B/C/D/E – THE FOLLOWING WILL BE SURCHARGED TO ORDERS
BHighlands of Scotland AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50£8.99
CIslands of Scotland HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3£28.49
DNorthern Ireland, Isle of Man, Isles of Scilly, Isle of WightBT, IM, TR21-25, PO30-41£8.99
EChannel IslandsGY, JE£23.65

If any item is out of stock, it will be dispatched for next day delivery as soon as Cleanstore are restocked. If Cleanstore dispatch part of an order, Cleanstore will be liable for any further delivery charges to complete the order.

Next Working Day

Should you require a Next Working Day Delivery this can be arranged for a £3.49 surcharge to the standard delivery charge. Available to Zone A only.

Saturday Service

Should you require a Saturday drop this can be arranged for a £8.99 surcharge to the standard delivery charge. Saturday is available to Zone A only.

Track my Parcel

When your goods are dispatched an email will be forwarded to the logon mail address you supplied advising you of the tracking number and where you can track your parcel. You can then see at any point where you parcel Is during the delivery process.

And if you miss your delivery?

A card will be left and then you can arrange for re-delivery or to pick up your parcel from the local counter, even on a Saturday morning.

Pallet Delivery

Machines weighing over 30kg will be delivered on a pallet service. Pallet services to UK Zone A are free of charge however pallet services to UK zones B, C, D & E will be quoted on an individual basis. For a pallet delivery quotation to addresses in UK zones B, C, D & E please email sales@cleanstore.co.uk with the subject heading 'Pallet Delivery Quotation'.

Questions?

We hope this answers most of your questions with regard to delivery, if not, please contact us and we will be pleased to answer any questions.
 
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